FAQ

Check in is at 2pm daily. Checkout is 10am.
We are happy to offer a free late check out on a Sunday (depending on availability). Please check with reception upon arrival.

Your furry friends are welcome on campsites at selected Holiday Haven parks. Click here to view our dog-friendly holiday parks.

Yes, we do. But you will need to let us know in advance so we can arrange your access.

We do accept walk-ins, however you should always book in advance to confirm availability.

This will vary depending on the time of year you are looking to stay. Christmas period is a minimum 7 night stay across all 12 holiday parks. Easter and October long weekend is a minimum 4 night stay.

Each park offers either a seniors discount or seniors tariff, this can confirmed with staff when booking. Please note that the seniors discount cannot be used in conjunction with any other special or discount.

Currently we only allow campfires in our Kangaroo Valley Holiday Park, this subject to the manager’s discretion.

All our holiday parks offer communal kitchen facilities for holiday park patrons.

Yes, we have both washing machine and dryer facilities available for holiday park patrons.

We provide dump point facilities for holiday park patrons.

Linen is supplied for all beds in our cabins. The main bed is made up. All additional beds in the cabin have a pillow/pillow slip, doona (with cover), single sheet and bath towel provided.

Yes, our parks have Wi-Fi access, please ask staff for a Wi-Fi code on check-in.

Yes, we allow bikes and scooters in our parks, all riders must be wearing their helmet. And no riding is permitted once the street lights turn on.

Yes, we sure do! Visit our membership page to find out more information.

Yes, the following parks are Big4 affiliates:
Kangaroo Valley Holiday Park
Culburra Beach Holiday Park