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Booking Terms and Conditions

Booking Guidelines

  • Maximum 4 adults per cabin
  • Bookings on any site or any cabin in the holiday park shall not exeed 30 consecutive nights
  • Persons under 18 (or persons on their behalf) are not permitted to make reservations.  Unaccompanied minors will not be accepted as guests in the park
  • One (1) car space is allocated per site booked.  Additional vehicles unless otherwise arranged with Park Management must be parked in allocated visitor parking or outside the park
  • For un/powered sites only ground sheets made of shade cloth or open weave material are permitted (No tarps)
  • Strictly 1 tent or 1 caravan or 1 campertrailer per site
  • All damages to park property will be charged to the client's credit card
  • There is no smoking permitted in promixity to park accommodation or other building, including on cabin decks and building verandas

Booking Terms & Conditions

  • Bookings are not transferrable to other persons
  • Deposit of at least one (1) night's tariff is required at time of booking for all off peak bookings made more than one month (30 days) prior to arrival
  • Full payment is required one month (30 days) before arrival for all off peak stays to confirm booking
  • Peak Summer Period Booking Payments - Deposit of up to 1 night's tariff is required at time of booking.  50% of booking total to be paid by 1 August.  100% of booking total to be paid by 1 November
  • Peak Easter Period Booking Payments - Deposit of up to 1 night's tariff is required at time of booking. 50% of booking total to be paid by 1 September. 100% of booking total to be paid by 1 March
  • Peak October Long Weekend Booking Payments - Deposit of 50% of tariff is required at time of booking.  Full amount must be paid by 1 September

Cancellations & Refunds

  • Park Management reserves the right to cancel or amend any bookings
  • Cancellation fee of up to the first night tariff will be applied to all bookings when more than 30 days notice is given
  • Please choose your booking dates carefully REFUNDS ARE NOT AVAILABLE FOR bookings cancelled less than 30 days before arrival or due to early departures, no shows, change of mind, inclement weather, or where clients are asked to leave the park for breaching park rules

Additional Fees & Charges

  • A minimum of $100 may be charge if cabin/site is left in unsatisfactory condition upon departure
  • Late Departure - subject to availability and pre-arrangement with Park Management. Fees may apply

Pets Policy

Pets are permitted at some parks only, please see our Guest Info / Dog Friendly Parks section for more information