Close

Book White Sands Accommodation

Booking Terms

Booking Guidelines

  • Maximum 4 adults per cabin/site
  • Persons under 18 (or persons on their behalf) are not permitted to make reservations. Unaccompanied minors will not be accepted as guests in the park.
  • Infants – 0 to 5 years
  • Children – 6 to 17 years
  • Adults – 18 years +
  • Park management reserves the right to cancel or amend any bookings.
  • 1 car space is allocated per site booked. Additional vehicles must be parked in allocated visitor parking or outside the park.
  • One (1) tent / caravan / camper trailer per site.
  • Any additional structure requires Park Manager permission.
  • All damages to park property will be charged to the client’s credit card.
  • There is no smoking permitted in park accommodation or other buildings, including on cabins decks and building verandas.
  • All bookings placed will be accepted in accordance with NSW Public Health Orders. If by making a booking at a Holiday Haven Park breaches a Public Health Order, this booking will be cancelled. 

Pets Policy

  • Pets are permitted at selected Holiday Haven Parks, outside of school holidays and peak periods. click here to view our dog-friendly parks and booking terms.

Booking Periods

Peak Season:

  • October Long Weekend  01/10/21 to 05/10/21
  • Easter 01/04/21 to 05/04/21
  • Minimum night stays may apply during certain times, please check with park management.

     

  • Christmas: 
  • Kangaroo Valley 20/12/21 to 27/01/22
  • Shoalhaven Heads 20/12/21 to 27/01/22
  • Culburra Beach 20/12/21 to 27/01/22
  • Currarong 20/12/21 to 27/01/22
  • White Sands 20/12/21 to 27/01/22
  • Huskisson Beach 20/12/21 to 27/01/22
  • Swan Lake 20/12/21 to 27/01/22
  • Bendalong 20/12/21 to 27/01/22
  • Lake Conjola 20/12/21 to 27/01/22
  • Ulladulla  20/12/21 to 10/01/22
  • Burrill Lake 20/12/21 to 27/01/22
  • Lake Tabourie 20/12/21 to 27/01/22

Shoulder Season:

  • Christmas -  Ulladulla 11/01/22 to 27/01/22
  • Low Season – All other times
  • Sites/Cabins are booked from 2pm (check in) on day of arrival until 10am (check out) on day of departure unless otherwise stated or arranged prior with park management, fees may apply.
  • Minimum bookings may apply during some booking periods.

 

Payment and Deposits

  • Guest credit/debit card details are required to secure all bookings. Visa and Mastercard surcharge 0.5%.
  • Payment plans are available for purchases over $200.00. Click here for more details. 
  • Bookings are not transferable to other persons.
  • Deposit of at least 1 night’s accommodation is required at time of booking for all bookings made outside 30 days of arrival.
  • Full payment is required 30 days prior to arrival for all off peak stays to confirm the booking.
  • Peak October Long Weekend – Deposit of at least 1 night’s accommodation is required at time of booking. Full amount must be paid by 1 September.
  • Peak Summer Period Bookings Payment – Deposit of at least 1 night’s accommodation is required at time of booking. 50% of tariff to be paid by 1st August. Balance must be paid in full by 1 November.
  • Peak Easter Period Bookings Payment – Deposit of at least 1 night’s accommodation is required at time of booking. 50% of Balance to be paid by 1 September. Full amount to be paid by 1 March.
     

Cancellations and Refunds

  • Cancellations up to 30 days prior to arrival - a cancellation fee of $50 for cabins & $20 for sites will apply to all bookings.
  • Cancellations 14 to 30 days prior to arrival – a cancellation fee of 50% of total booking will apply to all bookings.
  • Cancellations within 14 days or less prior to arrival - a cancellation fee of 100% of the booking will apply to all bookings.
  • Refunds are unavailable for cancellations made within 14 days of arrival date or due to; early departures, no shows, change of mind, inclement weather, or where clients are asked to leave the park for breaching park rules.
  • Park Management reserves the right to cancel or amend any bookings
  • Pricing is subject to change.
  • Guest credit / debit card details are required to secure all bookings.
  • Visa & Mastercard credit card surcharge of 0.5% applies to this payment option.

 

Additional Fees and Charges

  • Site Extras – $10 per night applies to boats, extra vehicles and trailers. Subject to availability.
  • Dog Cleaning Fee – A fee of $40 will be charged on all dog friendly cabin bookings.
  • Cleaning Fee – A minimum of $160 will be charged if cabin/site left in unsatisfactory condition upon departure.
  • Late Departure – subject to availability and prearrangement with park management. Fees may apply.
  • Day Visitors – $10 per day per person.

 

COVID 19 Clauses

  • All bookings placed will be accepted in accordance with NSW Public Health Orders. If by making a booking at a Holiday Haven Park breaches a Public Health Order, this booking will be cancelled. 
  • All guests staying in this park must abide by all the requirements of NSW Public Health Orders in force at the time of their stay. Failure to abide by these orders may result in guests being asked to depart the park early and/or being reported to Crimestoppers for breaching public health orders. 

Cancellations Relating to Covid 19

To provide guests with peace of mind when booking at any Holiday Haven Park we have allowed some flexibility in our cancellation policy. The flexible refund and cancellation applies policy to any guest who is directly affected by COVID 19.

Management reserve the right to waive cancellation fees, or provide a full refund if guests are cancelling for any of the following reasons: 

  • The guest or an immediate family member test positive to COVID-19
  • The guest is forced to self-isolate
  • The guest is awaiting the test results of a COVID-19 test
  • A state or government directive is issued, affecting the guest's ability to travel to or from their destination

For bookings cancelled for Non - COVID related reasons our normal cancellation policy applies.

 

Book Online